Question 1

How long does delivery take in Morocco?

Accepted Answer

Casablanca, Rabat, Marrakech and the other big cities usually get their order in 2 to 3 working days. Smaller towns take 3 to 5. We call to confirm before anything ships.

Question 2

Can I pay cash on delivery?

Accepted Answer

Yes, everywhere we deliver. You pay the driver when the box is in your hands, nothing upfront. Cash on delivery available.

Question 3

How much is delivery?

Accepted Answer

Free delivery all over Morocco. Delivery is included in the price, so nothing is added at checkout.

Question 4

What size should I order? Do the tees run big?

Accepted Answer

They are cut oversized on purpose, so the size you normally wear will fit loose. If you want a regular fit, size down one. There is a size guide with real measurements on every product page.

Question 5

Are the t-shirts good quality?

Accepted Answer

240gsm combed cotton, which is heavier than a standard 150 to 180gsm tee. It holds its shape after washing instead of going thin and shapeless. Screen printed front and back.

Question 6

Are these official F1 or team products?

Accepted Answer

No, and we do not pretend otherwise. Velozu is fan-made. Nobody licenses these designs to us, which is exactly why you will not find them in an official team shop.

Question 7

Can I return or exchange it?

Accepted Answer

Yes. You have 14 days from delivery to return or exchange anything unworn with its tags on. Message us on WhatsApp and we will sort it.

Question 8

Where are the t-shirts printed?

Accepted Answer

In Morocco. That is why an order reaches you in a few days rather than the three weeks an import takes, and why there is nothing to pay at customs.

Question 9

How do I track my order?

Accepted Answer

We send you the tracking details as soon as it ships. If you would rather just ask, message us on WhatsApp and we will check it for you.

Question 10

Do you deliver outside Morocco?

Accepted Answer

Not yet. Everything is printed and shipped locally for now. Message us if you are elsewhere and we will tell you when that changes.

Questions?